Simply put, this text stands as a testament to essential information conveyed with clarity and precision.
Australia's leading refund specialists
Helping Australians reclaim what is rightfully theirs
Let's work together to recover YOUR unclaimed funds
If you are among 1 in 3 Australians who have unclaimed money, we can help you recover it legally & professionally.
There is no upfront cost, and if your claim is not approved, no fee is payable.
Highly Experienced and Professional Refund Recovery Experts, Ready to Assist You get Back What is Yours
As your refund specialists, we will manage and act on your behalf from start to finish, complying with Australian and International Laws that protect your privacy.
The Refund Recovery Group bring a unique set of skills, experience and knowledge allowing them to successfully navigate the claims process for you.
Licensed Refund Consultants
Legally Compliant
Complete Confidentiality
No Win, No Fee
Some of our recent refund clients
Don’t just take our word for it
do you have unclaimed money?
Complete the form and we will conduct a FREE comprehensive search.
How does it work?
The Refund Recovery team are here to navigate and manage the return of your money. They undertake all proceedings, ensuring all cases are handled in accordance with Australian & International Laws and Regulations.
Refund Recovery Group operate ethically, respectfully and diligently ensuring a high level of service and success.
Approval Process
To ensure we have the correct organisation or individual, we ask that you sign “The Authority to Release” form, complete an online ID Verificaion and provide 100 points of ID
We find your unclaimed fund
A case manager will meticulously prepare your case prior to submission, ensuring a streamlined and successful outcome. They will act wholly on your behalf, communicating and updating you regularly
Funds returned to you
Funds are either deposited by Direct Credit into your bank account OR by Cheque. Only on successful recovery of your funds is payment due to My Refund Agent.
With no upfront or hidden fees there is NO RISK to you.
FAQs
What is unclaimed money?
Unclaimed funds may come from forgotten financial accounts, insurance, or even inheritances. If left unclaimed for too long, these funds may be transferred to government holding accounts. It’s important to claim these assets sooner rather than later.
How did Refund Recovery Group get my contact details?
As licensed Refund Consultants, ee use a trusted, secure system to trace unclaimed funds and identify rightful owners. Rest assured, all outreach is handled with respect for your privacy.
Why can’t you provide full details of my unclaimed funds immediately?
Privacy laws prevent us from sharing complete details until we confirm your identity as the rightful owner.
Why do I need to sign an Authority to Release document?
Your signature on the Authority to Release document gives us legal permission to act on your behalf to recover your unclaimed funds. We then use the proven and successful Refund Specialist System (RSS) to develop and submit a comprehensive refund claim on your behalf. The Authority to Release form can be found here.
Why do I need to provide identification and other documents?
As licensed Refund Consultants, we are required by law to ensure that we reunite the correct unclaimed funds with rightful owners. This is why we need proof of identification and other necessary documents to develop and submit a comprehensive refund claim.
Why should I trust Refund Recovery Group to manage my refund claim?
We are licensed, registered professionals and members of the Unclaimed Money Association of Australia, adhering to all relevant legal standards.
Can I contact you directly if I haven’t been called?
Absolutely! Reach out to us for a complimentary search for unclaimed funds. Call us at 1300 103 788 or email us on [email protected]
How long does the refund process take?
Depending on document submission and processing times, refunds are typically completed in 3-9 weeks. We’ll keep you informed throughout.
How much does your service cost?
You’ll only pay if your claim is successful.
Fees are transparent and based on the refund amount, with no upfront charges.
When approved, how will I receive my funds?
Once approved, funds will be deposited into a secure trust account, with your share transferred after deducting our fee.
What happens if I don’t claim my funds?
Unclaimed funds may eventually revert to government revenue, making future claims more challenging.
How do you protect my personal information?
Your data is only retained for as long as necessary to complete your claim, and all sensitive documents are deleted after disbursement.
For more details, please contact us at [email protected] or on 1300 103 788
Your Trusted Refund Recovery Partner
Connecting our clients
At our firm, we prioritise your privacy and data security. Our purpose built platform offers a customised approach to Refund Recovery, ensuring a greater chance of success.
Our platform is built with your data safety and security in mind. We have partnered with industry leading technology to ensure compliance and safety to the highest degree
